Terms of service

「Return & Exchange Policy」

- If the products you receive have quality issues, we support a no-reason return or exchange within 14 days.

- Before returning or exchanging items, please contact our customer service team via email with your order number and reasons for return or exchange.

-When applying for a return on the website, a 5% handling fee will be automatically charged. This fee serves as compensation for packaging wear and tear, personnel expenses, inventory fluctuations caused by prolonged shipping, and other related reasons.

- When returning an item, please ensure that the product is in its original condition, unworn, unwashed, and with complete packaging.
- Please be aware that, except for quality issues, the shipping cost for returned or exchanged items is borne by the customer.
- Once we receive the returned items and verify their condition, we will process your refund or exchange as soon as possible.

We understand that international shopping can bring some uncertainties, and our team is dedicated to ensuring that your shopping experience is as pleasant as possible. If you have any questions, please feel free to contact our customer service team at any time.

Thank you for your understanding and support.

Happy shopping!